SHIPPING:

We offer United States Postal Service (USPS) & United Parcel Service (UPS) for both Domestic and International orders.  If you have any questions about shipping rates and/or delivery times, please email help@zopid.com (also see INTERNATIONAL BUYERS section below)

RETURN / EXCHANGE POLICY:

1. Customer must inspect all goods upon receipt and notify us within 7 calendar days if any thing is missing or damaged
2. Any defective product(s) can be returned for an exchange or refund within 14 calendar days after receiving shipment
3. Email us at help@zopid.com get Return Merchandise Authorization (RMA) Number before sending the product back
4.  Returns must be shipped within 7 calendar days after receiving an RMA number
5. No refunds/exchanges after 14 calendar days
6. After 14 calendar days, the products are covered under manufacturer/distributor's warranty
7. Product being returned, for a refund, must be in it's original packaging and include all original package content, and must include a copy of invoice or packing slip as a proof of purchase and a timely refund 
8. Products that have been abused or mistreated will not be accepted
9. Buyer pays for the return shipping
10. We reserve the right to refuse or charge up to 15% restocking fee, on items returned for a refund, if any of the return policy terms are violated

WARRANTY:

All products offered on our site are backed by US Distributor and/or Manufacturer Warranty.  Information about warranty is included with the product or email help@zopid.com to get warranty information about specific item(s).

INTERNATIONAL BUYERS:

Buyers are responsible for VAT, Customs fees, and Duty for importation (if any).  Please  email help@zopid.com to confirm voltage and other technical requirements to operate any products, we sell, in your country.

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